AI receptionist & answering service
An AI receptionist that answers every call.
A 24/7 AI answering service for tradies and small businesses. It answers the calls you can’t take, books jobs, takes messages and emails you a summary. We set it up and keep it tuned for you.
Tells callers it’s an AI · Calls recorded with notice · Included in Premium, A$179/mo · No GST
AI answering service
Your phone, answered 24/7, even when you can’t
Every missed call can be a missed job. When you’re on the tools, with a client, driving or closed for the night, our AI receptionist answers in a natural voice, using the business details you give it.
It answers common questions, takes the caller’s details and what they need, books into your calendar if you want it to, and emails you a summary straight after the call. If a caller asks for a person, it can hand the call to you or your team.
- Answers 24/7, after hours and when you’re busy
- Answers common questions about your services, hours and areas
- Takes bookings and enquiries into your Google or Outlook calendar
- Emails you a summary of every call
- Transfers to a human when a caller asks
Sample call
What a call sounds like
AI receptionist Hi, thanks for calling Kestrel Plumbing. I’m the AI receptionist and this call is recorded. How can I help?
Caller Hi, a pipe’s burst under my kitchen sink.
AI receptionist Sorry to hear that. If you can, turn off the water at the meter. I’ll get this to the team straight away. Can I take your name and suburb?
Caller Dan, Gosford.
AI receptionist Thanks, Dan. I’m sending your details now and marking it urgent. The team will call you back shortly.
Example call for a fictional business.
Want to hear it? Call our own line on 0468 075 948. It’s answered by the same AI receptionist we set up for clients.
Done for you
We set it up and keep it tuned for you
We set it up
We learn your services, hours, areas and how you want calls handled, then set up your AI receptionist and call forwarding with you.
We keep it current
New service, new hours, holiday closure? Tell us once and we update your receptionist, website and Google Business Profile together.
We tune it
We review how calls are going and adjust the answers and instructions, so it gets better at handling your callers.
Honest and compliant
Clear with your callers
Our AI receptionist tells callers it’s an AI and that calls are recorded and transcribed. Anyone who’d rather not be recorded can ask for a callback instead. It works from the information you give it and is set up to take a message or hand over when it isn’t sure. Like any AI it can make mistakes, and we can’t promise a set number of calls or bookings.
Plans
Included in Premium, with a website and Google Business Profile
Premium is A$179 a month and includes a website, the AI receptionist with 150 minutes of calls a month, a bigger AI chat allowance, a monthly tune-up and your Google Business Profile (your listing on Google Maps), set up and kept in sync. Already have a website you’re happy with? We also offer the receptionist on its own, with your Google Business Profile included. See the full plan table for every option and how extra minutes are billed.
How it works
We set it up, then keep it tuned for you.
1. A free 15-minute chat
Tell us what you do, where you work and the jobs you want more of. We do the rest of the thinking.
2. Three sample designs
We build three sample designs you can look at on your phone. Pick one and tell us any changes. No cost until you go live.
3. Live, then looked after
We launch it, set up your Google Business Profile to match, and keep both up to date every month as your business changes.
FAQ
Questions, answered.
What is an AI receptionist?
It’s an AI voice assistant that answers your business calls, answers common questions, takes bookings and messages, and emails you a summary. It works 24/7.
Will callers know it’s an AI?
Yes. It tells callers it’s an AI and that the call is recorded and transcribed. Callers who’d rather not be recorded can ask for a callback.
Do I need a new phone number?
No. You keep your number and forward the calls you can’t take. Your phone company may charge for call forwarding.
Can it book jobs into my calendar?
Yes. It can book into Google Calendar or Outlook, or just take a callback request if you prefer.
What if it doesn’t know the answer?
It’s set up to take a message or hand the call over to you rather than guess. You get a summary of every call by email.
How much does it cost?
The AI receptionist is included in our Premium plan at A$179 a month with 150 minutes of calls, plus a website and Google Business Profile. See our full plan table for other options.
Next step
Stop sending callers to voicemail.
Book a free 15-minute chat. If you’d like to see what we’d build, we’ll make three sample designs you can look at on your phone. No cost, no obligation.
Our phone line is answered 24/7 by our AI receptionist. Email akai@getakai.ai, we reply on business days.